Privacy Policy & Legal Disclosures

Welcome to OmniflonexAi ("Company", "we", "our", or "us"). OmniflonexAi is an independent digital & AI agency operated by a Sole Proprietor based in Gwalior, Madhya Pradesh, India. This Privacy Policy outlines how we collect, process, store, protect, and handle personal data when you visit our website (omniflonexai.com) or engage our digital services.

We collect information necessary to process custom orders, deliver software and digital media, handle billing, and communicate project timelines:

• Personal Identifiers: Full Name, Work Email Address, Phone Number, WhatsApp Contact, Company / Brand Name, Billing Address, Country.
• Project Data: Project briefs, branding assets, custom logos, text scripts, media uploads, domain credentials, and technical specifications.
• Technical Data: Standard server request data (such as IP address, browser type, and operating system) that our hosting provider records automatically for security and reliability purposes.

Your data is processed strictly for legitimate business execution:

• To execute, deliver, and maintain custom AI websites, UI/UX designs, motion graphics, and video production.
• To issue formal invoices, process billing through PCI-compliant gateways, and provide proposal estimates.
• To send project updates, delivery notifications, and priority customer support communications.
• To prevent fraudulent transactions, cyber attacks, unauthorized access, and breach of terms.

OmniflonexAi guarantees that client personal data is NEVER sold, rented, or monetized for commercial advertising.

All online transactions are processed through certified PCI-DSS compliant third-party payment gateways including Stripe, Razorpay, PayPal, and Payoneer. OmniflonexAi never stores credit card numbers, debit card PINs, CVVs, or bank account credentials on its own servers.

Our production workflow integrates state-of-the-art Artificial Intelligence tools (large language models, 3D WebGL renderers, voice synthesizers). Project briefs and raw assets uploaded for processing may be submitted via secure API connections to specialized AI providers. AI-generated outputs undergo human quality review prior to final dispatch.

We utilize essential, functional, and performance cookies to enable session state persistence (e.g., currency selection, cart drawer items, project wizard progress) and site speed optimization. For full details, view our Cookie Policy.

We implement administrative, encryption, and technical safeguards to prevent unauthorized access or disclosure. We retain personal data only for as long as it is required for the purpose it was collected, after which it is deleted or irreversibly anonymised.

• Enquiry & lead data (no engagement): 12 months from last contact.
• Active client project files & correspondence: duration of the engagement + 24 months (for support, revisions and dispute defence).
• Invoices, billing and tax records: 8 financial years, as required under Indian tax and accounting law.
• Account & login data: until you delete your account, then up to 30 days in backups.
• Server / security logs: up to 90 days.

Where a longer period is mandated by applicable law, or where data is required to establish, exercise or defend a legal claim, retention is extended only for that purpose.

Depending on where you are located, you have the rights set out below. To exercise any of them, email compliance@omniflonexai.com with the subject line "Data Rights Request". We acknowledge every request within 72 hours and resolve it within 30 days.

A. India — Digital Personal Data Protection Act, 2023 (DPDP Act). As a Data Principal you have the right to: (i) obtain a summary of the personal data we process and the processing activities undertaken; (ii) correction, completion, updating and erasure of your personal data; (iii) nominate another individual to exercise your rights in the event of your death or incapacity; and (iv) grievance redressal through our Grievance Officer (Section 11 below) before approaching the Data Protection Board of India. OmniflonexAi acts as a Data Fiduciary for data you provide to us directly.

B. EU / UK / EEA — GDPR and UK GDPR. Where the GDPR or UK GDPR applies, you have the right to access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, objection to processing (including direct marketing), and the right not to be subject to solely automated decision-making producing legal effects. You may also lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner's Office). Our lawful bases for processing are: performance of a contract (service delivery and billing), legitimate interests (site security, service improvement), legal obligation (tax and accounting), and consent (marketing communications).

C. Withdrawal of consent & marketing opt-out. Where processing is based on consent, you may withdraw that consent at any time — this does not affect the lawfulness of processing carried out before withdrawal. You can opt out of marketing email at any time using the unsubscribe link in any message, or by emailing compliance@omniflonexai.com. Transactional messages relating to an active project or invoice are not marketing and cannot be opted out of while the engagement is live.

D. Cross-border transfers. OmniflonexAi is based in India and serves clients in the United States, United Kingdom, UAE, Canada and Australia. Your data may therefore be processed outside your country of residence, including on infrastructure operated by our processors (for example Google Firebase and our hosting provider). Where required, such transfers are made under appropriate safeguards including Standard Contractual Clauses and equivalent contractual protections with each processor. We do not transfer personal data to any country to which such transfer is restricted under applicable law.

E. Children's data. Our services are intended for businesses and are not directed at children. We do not knowingly collect personal data of any individual under 18 years of age. If we become aware that we have collected such data, we will delete it promptly. A parent or guardian who believes a child has provided us data may write to compliance@omniflonexai.com.

F. No sale of personal data. We do not sell, rent, or trade personal data, and we do not use client project data to train third-party AI models without the client's explicit written permission.

For privacy inquiries or compliance requests, contact us at:
OmniflonexAi • Gwalior, Madhya Pradesh, India • Email: hello@omniflonexai.com • Business Hours: Mon–Sat 9:00 AM – 6:00 PM IST.

In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of our Grievance Officer are published below:

• Name: Divyanshu Jain
• Designation: Grievance Officer & Data Protection Contact, OmniflonexAi (Sole Proprietorship)
• Email: compliance@omniflonexai.com
• Address: Gwalior, Madhya Pradesh, India
• Working hours: Monday – Saturday, 9:00 AM – 6:00 PM IST

Every grievance is acknowledged within 72 hours of receipt and resolved within 30 days. If you are not satisfied with the outcome, you may escalate to the Data Protection Board of India (for Data Principals in India) or to your local supervisory authority (for users in the EU/UK).

We may update this Privacy Policy to reflect changes in our services, technology or legal obligations. The version number and effective date at the top of this document are updated whenever a change is made. Material changes affecting your rights are communicated by email to active clients at least 14 days before they take effect. Continued use of our website or services after the effective date constitutes acceptance of the updated policy.

These Terms & Conditions govern your access to and use of OmniflonexAi services and website (omniflonexai.com). By requesting a proposal, initiating a project builder workflow, or making a payment, you agree to be legally bound by these terms.

OmniflonexAi is an independent AI & digital design agency operating as a Sole Proprietorship based in Gwalior, Madhya Pradesh, India, available for bespoke digital engagements with clients across across North America, Europe, UAE, Australia, and Asia-Pacific.

You confirm that you are at least 18 years of age, possess the legal capacity to enter contracts, and that all information supplied during onboarding is true, accurate, and complete.

A project is officially confirmed and scheduled into production upon:

• Written acceptance of the proposal, quotation, or project builder checkout selection.
• Receipt of the required advance payment or full project fee.
• Delivery of essential project materials, assets, logos, and briefs from the client.

• Final Deliverables: Upon full payment clearance, OmniflonexAi grants complete commercial ownership rights, copyright assignment, and IP usage rights for final custom assets created specifically for the project.
• Pre-Existing Frameworks: OmniflonexAi retains full ownership of its underlying proprietary code templates, internal scripts, automation algorithms, pre-built design systems, and workflow engines.
• Client Assets: Clients retain full ownership of brand assets supplied to us and warrant that all supplied logos, trademarks, text, audio, and video assets do not infringe third-party copyrights.

Payment terms are specified prior to project kickoff. Payments must be remitted via approved payment channels (Stripe, Razorpay, PayPal, Payoneer, or direct bank transfer). Late payments may result in production pauses or revised delivery schedules.

Eligible new clients may participate in the First Project Offer (Save Up To 40% in combined promotional value):

• 20% Instant Discount: A 20% price reduction applied directly to reduce the invoice total of the client's first eligible project.
• 20% Service Credits: Account reward credits equal to 20% of the paid eligible project value, awarded upon project completion.
• Credit Rules & Legal Nature: Service Credits are promotional non-cash credits, non-transferable, cannot be redeemed for cash or cash equivalents, and do not reduce the initial project invoice. They remain valid for 12 months and may be applied toward up to 20% of subsequent eligible project invoices.
• Combined Value Definition: The marketing phrase "Save Up To 40%" represents the combined aggregate promotional value of the 20% immediate invoice reduction plus the 20% future service credit entitlement.

Each package includes structured revision rounds as specified in the agreed proposal. Requests for additions, feature expansions, or structural re-designs outside the original statement of work will require a formal change order and supplemental fee estimate.

To the maximum extent permitted by law, OmniflonexAi shall not be liable for any indirect, incidental, punitive, or consequential damages (including loss of business revenue, data, or market opportunity) arising from the use or inability to use deliverables or services.

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any legal dispute or proceeding arising under these terms shall fall under the exclusive jurisdiction of the courts located in Gwalior, Madhya Pradesh, India.

You agree to provide accurate brief information, brand assets, access credentials, approvals and feedback within the timelines agreed for the project, and to hold all necessary rights to any material you supply to us. Delivery dates are estimates that assume timely client input; delays caused by missing material, late approvals or scope changes shift the schedule accordingly.

You may not use our website or services to: (a) break any applicable law; (b) infringe the intellectual property, privacy or publicity rights of others; (c) create or distribute malware, spam, phishing or deceptive content; (d) produce content that is defamatory, hateful, sexually explicit, or that exploits or endangers minors; (e) attempt to gain unauthorised access to our systems, probe or scan our infrastructure, or interfere with its operation; or (f) scrape, resell or redistribute our website content without written permission. We may suspend or terminate services immediately for a breach of this clause.

We provide our services with reasonable skill and care in line with professional industry standards. Beyond that, and to the maximum extent permitted by law, our website and deliverables are provided "as is" and "as available" without any further warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, uninterrupted availability, or non-infringement. We do not warrant any specific business, ranking, engagement, conversion or revenue outcome.

You agree to indemnify, defend and hold harmless OmniflonexAi, its proprietor, contractors and partners against any claim, demand, loss, liability, damage, cost or expense (including reasonable legal fees) arising out of: (a) material, data or instructions you supplied to us; (b) your use of the deliverables after handover, including any modification you or a third party makes; (c) your breach of these Terms or of any applicable law; or (d) your infringement of a third party's intellectual property or privacy rights.

Either party may terminate an engagement by written notice if the other party materially breaches these Terms and does not cure the breach within 14 days of notice. We may suspend work immediately for non-payment, abuse of our team, or a breach of the Acceptable Use clause. On termination you remain liable for all work completed and expenses incurred up to the termination date; we hand over the work produced up to that point once outstanding amounts are settled. Clauses that by their nature should survive termination (intellectual property, confidentiality, limitation of liability, indemnification, governing law) survive it.

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disaster, epidemic, war, civil unrest, government action, strike, power or internet failure, hosting or third-party platform outage, or cyber-attack. The affected party will notify the other promptly and performance is suspended for the duration of the event. If the event continues for more than 60 days, either party may terminate the affected engagement and settle amounts due for work already performed.

Our deliverables and website may rely on or link to third-party platforms (for example hosting providers, payment gateways, AI tools, analytics, fonts and CDNs). Those services are governed by their own terms and privacy policies, and we are not responsible for their availability, pricing changes, content or practices. Third-party licence fees and subscriptions are the client's responsibility unless expressly included in a written quotation.

Each party will keep the other's non-public business, technical and commercial information confidential, use it only for the purpose of the engagement, and protect it with at least reasonable care. This does not apply to information that is public through no fault of the receiving party, was already lawfully known, is independently developed, or must be disclosed by law. On request at the end of an engagement, we will delete or return client confidential material, subject to our retention obligations.

If any provision of these Terms is held invalid or unenforceable, that provision is limited or severed to the minimum extent necessary and the remaining provisions stay in full force. A failure to enforce any right is not a waiver of it. You may not assign these Terms without our written consent; we may assign them as part of a transfer of our business. These Terms, together with the accepted quotation or proposal, our Privacy Policy, and our Refund & Cancellation Policy, form the entire agreement between the parties and supersede all prior discussions on the same subject.

We may update these Terms to reflect changes in our services, technology or legal obligations. The version number and effective date at the top of this document are updated with every change. Material changes are emailed to active clients at least 14 days before they take effect. The version of the Terms in force on the date a project is confirmed governs that project.

OmniflonexAi specializes in custom, high-end digital services including AI website engineering, 3D WebGL animation, motion design, AI voiceover synthesis, and custom video production. Due to the immediate allocation of computing resources, AI API tokens, and specialized engineering hours, services are generally non-refundable once production has commenced.

A project is considered active once payment is received or a proposal is confirmed. Clients may cancel a project prior to production kickoff for a partial refund minus administrative processing costs.

A full or partial refund may be considered strictly under the following limited circumstances:

• Duplicate Payment: The client was accidentally billed twice for the same transaction.
• Non-Commencement: OmniflonexAi is unable to start the project due to unforeseen reasons solely within our control.

All refund requests are reviewed individually by management and evaluated on verifiable technical records.

In the event of any approved cancellation, termination, or refund for a project executed under the First Project Offer or involving promotional credits:

• Promotional Discounts: The 20% Instant Discount represents a waived fee and has zero cash/refund value.
• Service Credits: Promotional Service Credits earned on a cancelled or refunded project are immediately voided. If a partial refund is granted, Service Credits are recalculated to 20% of the net non-refunded paid amount.
• No Cash Redemption: Unused or previously earned Service Credits cannot under any circumstances create, trigger, or convert into a cash refund or cash payout.

Clients must supply required project materials, approvals, and feedback in a timely manner. If a project is delayed for more than 30 consecutive calendar days due to lack of client communication or asset delivery, OmniflonexAi reserves the right to pause or archive the project slot.

Costs incurred for third-party software licenses, domain registrations, web hosting, paid API tokens, stock media licenses, or external platform fees are strictly non-refundable.

Clients agree to contact hello@omniflonexai.com to resolve any billing discrepancy prior to filing a bank chargeback or dispute. Unjustified or fraudulent chargebacks will result in immediate suspension of services and revocation of intellectual property licenses.

Cookies are small text files placed on your computer or mobile device when you visit websites. They help websites recognize your device, remember user preferences, maintain session security, and optimize performance.

• Essential Cookies: Necessary for core website operations, navigation, cart drawer persistence, and secure checkout forms.
• Functional Cookies: Remember your site settings, chosen currency (USD, EUR, GBP, INR, AED), and wizard configuration state.
• No Third-Party Tracking: This website does not currently run third-party advertising pixels or external analytics trackers. Should analytics be introduced in future, this policy will be updated before deployment.

Trusted third-party services integrated into our website (such as payment gateways Stripe/Razorpay and media hosting platforms) may place cookies to enable secure payment authentication and video playback. Their cookie usage is governed by their respective privacy disclosures.

Most modern web browsers allow you to modify cookie settings, block third-party cookies, or delete stored cookies. Please note that disabling essential cookies may impact certain interactive features of our Project Builder wizard.

OmniflonexAi provides cutting-edge digital services that integrate Artificial Intelligence tools (large language models, neural visual generators, AI voice engines, automated workflows) alongside human creative direction and software engineering.

While we deliver world-class aesthetic and technical execution, creative marketing outcomes depend on market variables, ad spend, product quality, and audience demand. OmniflonexAi makes no financial, revenue, or conversion rate guarantees.

AI-generated outputs may occasionally display creative variations or minor visual artifacts. Final review and approval of all deliverables before public distribution or commercial broadcast remain the client's responsibility.

Content produced by OmniflonexAi (including marketing scriptwriting and brand messaging) is intended strictly for creative, promotional, and aesthetic representation. It does not constitute legal, medical, tax, accounting, or regulated financial advice.

© 2026 OmniflonexAi. All Rights Reserved.

• Website Code & Graphics: All original website code, UI/UX designs, CSS styles, brand assets, logos, and graphics are the exclusive intellectual property of OmniflonexAi.
• Client Assets: Ownership of final custom client deliverables is governed by individual project agreements upon full payment receipt.

If you believe any content displayed on our website infringes upon your copyright or trademark rights, please contact our compliance team immediately at hello@omniflonexai.com for prompt review.